Gothia Cup is the world’s largest and most international youth football tournament. Each year around 1700 teams from 80 nations take part, playing 4500 games on 110 pitches. The logistics for the teams and staff seem to be a work of art. However, supporters following their children around 32 venues must work out for themselves how to get there. There is no official map.
This team from Lukowica, Poland, is using the tram to get between match venues and their accommodation.
Getting around in Gothenburg is not straightforward. There are trams, buses and cycle hire to choose from, and the road network is laced with confusing interchanges (this year hampered by major roadworks). With 1700 teams in town for the cup, certain buses and trams are bursting at the seems with cheering, sweaty football teams. In the centre, some of the main venues are walkable, but many are spread much further afield and require transport.
- A team from Kristianstad, Sweden, head for the bus stop
- A group of parents are working out the best route by bus
- Gothenburg has a cycle hire system, although it doesn’t cover all 32 venues
- Wayfinding signage points in the direction of some of the best known arenas in the city
My wife and I were in Gothenburg following our daughter’s team. The official Gothia Cup app gave us all the teams, games, goals scored, player names and venue names. To find the venues it linked to the phone map app. We looked up the venue name on Google maps and it’s travel app. This kind of works for most people, most of the time, but it takes some experience and is not problem free.
I met one couple cycling between the football venues. They had been forced to stop every few minutes to consult Google maps in an area heavily disrupted by roadworks and almost missed their match. Another family had taken the wrong tram, had to walk for half an hour, and almost missed their daughter’s match.
Apart from this the app didn’t feel like it was specific to the cup, so it didn’t feel updated and reliable and it was a missed opportunity.
Apps for the cup (no map included) and the local transport system
Good city wayfinding for major sports events can ensure that the smooth running of the event continues off the pitches. This will improve the visitor experience by taking the stress out of travelling to and from matches, while improving knowledge about the surroundings. It will also benefit the local economy by encouraging visitors to see and do more. A detailed basemap around venues is required, integrated with accurate public transport information. An additional overview map of the city would put venues in context with tourist destinations, while highlighting other attractions the city has to offer.
Wayfinding for major events should include the following:
- Maps showing the last mile of journeys to each venue, highlighting public transport links while encouraging walking and cycling
- Public transport maps showing the simplest routes to the 32 venues displayed at all major hubs
- Tear-off A4 maps for supporters to take with them
- A Gothenburg tourist map featuring the venues and where they lay in relation to well known visitor destinations
Follow this link for some inspiration from the London 2012 Olympic Games wayfinding.